Privacy Policy

During the interactions with our website or our representatives, private information may be shared from our customers. MyRO Electronic Control Devices Inc. (hereafter, “we”, “us” or “our”) are committed to safeguard your privacy. We take every precaution to maintain security measures for our customers.  We will not disclose your personal information to any outside individual and organization without your consent.

Protect Your Privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

All transactions with our website are protected by DigiCert Extended Validation SSL certificates (  Your browser’s address bar turns green when visiting our secured site with our legal identity MyRO Electronic Control Devices Inc..

A security-enabled browser (such as Internet Explorer, Firefox, Opera, Safari, Chrome) is required to interact with our website. The information you send us regarding your purchase is encrypted, making it extremely difficult to decipher even if it is intercepted. Our website utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information.


We recognize the importance of confidentiality to you. We also understand that confidentiality is mutually beneficial as it maintains our reputation and credibility while protecting your proprietary interests.

We treat all your information as highly confidential and maintain the strictest standards to protect your intellectual property rights (IP).

The confidentiality of your information is protected with the following means and processes.

  • Authorized access only: To external users, only authenticated users can access information which he/she is authorized to view. To internal users, access of information is on a need-to-know basis.  Your information are compartmentalized and linked with number IDs. For instance, our production engineers who can view design files can only see project and customer IDs; our shipping won’t see billing details; and our accounting won’t see design files.
  • Transmission: All sensitive information are encrypted with SSL during transmission.
  • Physical security: Our servers are located in Ottawa Canada with appropriate physical security monitoring.
  • Security audit: We conduct regular security audit to maintain our high security standards.
  • Deletion of information: We will erase any specified information by request.

Email Communication

We periodically send e-mail to you with helpful information about our services.  Every e-mail we send contains an easy way to opt-out or stop receiving e-mail from us. If you wish to do this, simply follow the instructions at the end of any e-mail sent through our system.

However, please make sure to allow our transactional e-mails if you plan to order from us in the future. Otherwise, important order information or questions regarding your order will not be received by you.

The transmission of unsolicited commercial e-mail is expressly forbidden from our site. If you have received unwanted, unsolicited e-mail sent from us, via this system or purporting to be sent via this system, please use our contact us page and inform us immediately so we can further investigate.

This privacy policy was last updated on April 26th, 2010.